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TurboTax Online: Important Details about Filing Simple Form 1040 Returns
If you have a simple Form 1040 return only (no forms or schedules except as
needed to claim the Earned Income Tax Credit, Child Tax Credit or student loan
interest), you can file for free yourself with TurboTax Free Edition, or you can
file with TurboTax Live Assisted Basic at the listed price. Roughly 37% of
taxpayers are eligible.
Examples of situations included in a simple Form 1040 return (assuming no added tax complexity):
- W-2 income
- Interest, dividends or original issue discounts (1099-INT/1099-DIV/1099-OID) that don’t require filing a Schedule B
- IRS standard deduction
- Earned Income Tax Credit (EITC)
- Child Tax Credit (CTC)
- Student loan interest deduction
- Taxable qualified retirement plan distributions
Examples of situations not included in a simple Form 1040 return:
- Itemized deductions claimed on Schedule A, like charitable contributions, medical expenses, mortgage interest and state and local tax deductions
- Unemployment income reported on a 1099-G
- Business or 1099-NEC income (often reported by those who are self-employed, gig workers or freelancers)
- Stock sales (including crypto investments)
- Income from rental property or property sales
- Credits, deductions and income reported on other forms or schedules
* More important offer details and disclosures
TURBOTAX ONLINE GUARANTEES
TurboTax Individual Returns:
- 100% Accurate Calculations Guarantee – Individual Returns:
If you pay an IRS or state penalty or interest because of a
TurboTax calculation error, we'll pay you the penalty and
interest. Excludes payment plans. This guarantee is good for the
lifetime of your personal, individual tax return, which Intuit
defines as seven years from the date you filed it with TurboTax.
Excludes TurboTax Business returns. Additional terms and
limitations apply. See Terms of
Service for details.
- Maximum Refund Guarantee / Maximum Tax Savings Guarantee - or Your Money Back – Individual Returns:
If you get a larger refund or smaller tax due from another tax
preparation method by filing an amended return, we'll refund the
applicable TurboTax federal and/or state purchase price paid.
(TurboTax Free Edition customers are entitled to payment of
$30.) This guarantee is good for the lifetime of your personal,
individual tax return, which Intuit defines as seven years from
the date you filed it with TurboTax. Excludes TurboTax Business
returns. Additional terms and limitations apply. See Terms of
Service for details.
- Audit Support Guarantee – Individual Returns: If
you receive an audit letter from the IRS or State Department of
Revenue based on your 2023 TurboTax individual tax return, we
will provide one-on-one question-and-answer support with a tax
professional, if requested through our Audit Support Center, for audited
individual returns filed with TurboTax for the current 2023 tax
year and for individual, non-business returns for the past two
tax years (2022, 2021). Audit support is informational only. We
will not represent you before the IRS or state tax authority or
provide legal advice. If we are not able to connect you to one
of our tax professionals, we will refund the applicable TurboTax
federal and/or state purchase price paid. (TurboTax Free Edition
customers are entitled to payment of $30.) This guarantee is
good for the lifetime of your personal, individual tax return,
which Intuit defines as seven years from the date you filed it
with TurboTax. Excludes TurboTax Business returns. Additional
terms and limitations apply. See Terms of
Service for details.
- Satisfaction Guaranteed: You may
use TurboTax Online without charge up to the point you decide to
print or electronically file your tax return. Printing or
electronically filing your return reflects your satisfaction
with TurboTax Online, at which time you will be required to pay
or register for the product.
- Our
TurboTax Live Full Service Guarantee
means your tax expert will find every dollar you deserve. Your
expert will only sign and file your return if they believe it's
100% correct and you are getting your best outcome possible. If
you get a larger refund or smaller tax due from another tax
preparer, we'll refund the applicable TurboTax Live Full Service
federal and/or state purchase price paid. If you pay an IRS or
state penalty (or interest) because of an error that a TurboTax
tax expert or CPA made while acting as a signed preparer for
your return, we'll pay you the penalty and interest. Limitations
apply. See Terms of
Service for details.
- 100% Accurate Expert-Approved Guarantee: If you pay an IRS or state penalty (or interest) because of an error that a TurboTax tax expert or CPA made while providing topic-specific tax advice, a section review, or acting as a signed preparer for your return, we'll pay you the penalty and interest. Limitations apply. See Terms of Service for details.
TurboTax Business Returns:
- 100% Accurate Calculations Guarantee – Business Returns. If
you pay an IRS or state penalty or interest because of a
TurboTax calculation error, we'll pay you the penalty and
interest. Excludes payment plans. You are responsible for paying
any additional tax liability you may owe. Additional terms and
limitations apply. See Terms of
Service for details.
- TurboTax Audit Support Guarantee – Business Returns. If you receive an audit letter from the IRS or State Department of Revenue on your 2023 TurboTax business return, we will provide one-on-one question-and-answer support with a tax professional, if requested through our Audit Support Center, for audited business returns filed with TurboTax for the current 2023 tax year. Audit support is informational only. We will not represent you before the IRS or state tax authority or provide legal advice. If we are not able to connect you to one of our tax professionals for this question-and-answer support, we will refund the applicable TurboTax Live Business or TurboTax Live Full Service Business federal and/or state purchase price paid. Additional terms and limitations apply. See Terms of Service for details.
TURBOTAX ONLINE/MOBILE PRICING
- Start for Free/Pay When You File:
TurboTax online and mobile pricing is based on your tax
situation and varies by product. For most paid TurboTax online
and mobile offerings, you may start using the tax preparation
features without paying upfront, and pay only when you are ready
to file or purchase add-on products or services. Actual prices
for paid versions are determined based on the version you use
and the time of print or e-file and are subject to change
without notice. Special discount offers may not be valid for
mobile in-app purchases.
Strikethrough prices reflect anticipated final prices for tax year 2023.
- TurboTax Free Edition:
TurboTax Free Edition ($0 Federal + $0 State + $0 To File) is available for those filing Simple Form 1040 returns only (no forms or schedules except for the Earned Income Tax Credit, Child Tax Credit and student loan interest), as detailed in the TurboTax Free Edition disclosures. Roughly 37% of taxpayers qualify. Offer may change or end at any time without notice.
- TurboTax Live Assisted Basic Offer:
Offer only available with TurboTax Live Assisted Basic and for
those filing Form 1040 and limited credits only. Roughly 37% of
taxpayers qualify. Must file between November 29, 2023 and March
31, 2024 to be eligible for the offer. Includes state(s) and one
(1) federal tax filing. Intuit reserves the right to modify or
terminate this TurboTax Live Assisted Basic Offer at any time
for any reason in its sole and absolute discretion. If you add
services, your service fees will be adjusted accordingly. If you
file after 11:59pm EST, March 31, 2024, you will be charged the
then-current list price for TurboTax Live Assisted Basic and
state tax filing is an additional fee. See current prices
here.
- Full Service $100 Back Offer:
Credit applies only to federal filing fees for TurboTax Full
Service and not returns filed using other TurboTax products or
returns filed by Intuit TurboTax Verified Pros. Excludes
TurboTax Live Full Service Business
and TurboTax Canada products.
Credit does not apply to state tax filing fees or other
additional services. If federal filing fees are less than $100,
the remaining credit will be provided via electronic gift card.
Intuit reserves the right to modify or terminate this offer at
any time for any reason in its sole discretion.
Must file by April 15, 2024 11:59 PM ET.
- TurboTax Full Service - Forms-Based Pricing:
“Starting at” pricing represents the base price for one federal
return (includes one W-2 and one Form 1040). Final price may
vary based on your actual tax situation and forms used or
included with your return. Price estimates are provided prior to
a tax expert starting work on your taxes. Estimates are based on
initial information you provide about your tax situation,
including forms you upload to assist your expert in preparing
your tax return and forms or schedules we think you’ll need to
file based on what you tell us about your tax situation. Final
price is determined at the time of print or electronic filing
and may vary based on your actual tax situation, forms used to
prepare your return, and forms or schedules included in your
individual return. Prices are subject to change without notice
and may impact your final price. If you decide to leave Full
Service and work with an independent Intuit TurboTax Verified
Pro, your Pro will provide information about their individual
pricing and a separate estimate when you connect with
them.
- Pays for itself (TurboTax Premium, formerly Self-Employed): Estimates based on deductible business expenses calculated at the self-employment tax income rate (15.3%) for tax year 2022. Actual results will vary based on your tax situation.
TURBOTAX ONLINE/MOBILE
- Anytime, anywhere: Internet
access required; standard data rates apply to download and use
mobile app.
- Fastest refund possible: Fastest
tax refund with e-file and direct deposit; tax refund time
frames will vary. The IRS issues more than 9 out of 10 refunds
in less than 21 days.
- Get your tax refund up to 5 days early:
Individual taxes only. When it’s time to file, have your tax
refund direct deposited with Credit Karma Money™, and you could
receive your funds up to 5 days early. If you choose to pay your
tax preparation fee with TurboTax using your federal tax refund
or if you choose to take the Refund Advance loan, you will not
be eligible to receive your refund up to 5 days early. 5-day
early program may change or discontinue at any time. Up to 5
days early access to your federal tax refund is compared to
standard tax refund electronic deposit and is dependent on and
subject to IRS submitting refund information to the bank before
release date. IRS may not submit refund information
early.
- For Credit Karma Money (checking account): Banking services provided by MVB Bank, Inc., Member FDIC. Maximum balance and transfer limits apply per account.
- Fees: Third-party fees may apply.
Please see Credit Karma Money Account Terms & Disclosures for
more information.
- Pay for TurboTax out of your federal refund or state refund (if applicable):
Individual taxes only. Subject to eligibility requirements.
Additional terms apply. A $40 Refund Processing Service fee may
apply to this payment method. Prices are subject to change
without notice.
- TurboTax Help and Support: Access to a TurboTax product specialist is included with TurboTax Deluxe, Premium, TurboTax Live Assisted and TurboTax Live Full Service; not included with Free Edition (but is available as an upgrade). TurboTax specialists are available to provide general customer help and support using the TurboTax product. Services, areas of expertise, experience levels, wait times, hours of operation and availability vary, and are subject to restriction and change without notice. Limitations apply See Terms of Service for details.
- Tax Advice, Expert Review and TurboTax Live:
Access to tax advice and Expert Review (the ability to have a
Tax Expert review and/or sign your tax return) is included with
TurboTax Live Assisted or as an upgrade from another version,
and available through December 31, 2024. Intuit will assign you
a tax expert based on availability. Tax expert and CPA
availability may be limited. Some tax topics or situations may
not be included as part of this service, which shall be
determined in the tax expert’s sole discretion.
For the TurboTax Live Assisted product,
if your return requires a significant level of tax advice or
actual preparation, the tax expert may be required to sign as
the preparer at which point they will assume primary
responsibility for the preparation of your return.
For the TurboTax Live Full Service product:
Handoff tax preparation by uploading your tax documents, getting
matched with an expert, and meeting with an expert in real time.
The tax expert will sign your return as a preparer. The ability
to retain the same expert preparer in subsequent years will be
based on an expert’s choice to continue employment with Intuit.
Administrative services may be provided by assistants to the tax
expert. On-screen help is available on a desktop, laptop or the
TurboTax mobile app. Unlimited access to TurboTax Live tax
experts refers to an unlimited quantity of contacts available to
each customer, but does not refer to hours of operation or
service coverage. Service, area of expertise, experience levels,
wait times, hours of operation and availability vary, and are
subject to restriction and change without notice.
- TurboTax Live Full Service – Qualification for Offer:
Depending on your tax situation, you may be asked to answer
additional questions to determine your qualification for the
Full Service offer. Certain complicated tax situations will
require an additional fee, and some will not qualify for the
Full Service offering. These situations may include but are not
limited to multiple sources of business income, large amounts of
cryptocurrency transactions, taxable foreign assets and/or
significant foreign investment income. Offer details subject to
change at any time without notice. Intuit, in its sole
discretion and at any time, may determine that certain tax
topics, forms and/or situations are not included as part of
TurboTax Live Full Service. Intuit reserves the right to refuse
to prepare a tax return for any reason in its sole discretion.
Additional limitations apply. See Terms of
Service for details.
- TurboTax Live Full Service - File your taxes as soon as today:
TurboTax Full Service Experts are available to prepare 2023 tax
returns starting January 8, 2024. Based on completion time for
the majority of customers and may vary based on expert
availability. The tax preparation assistant will validate the
customer’s tax situation during the welcome call and review
uploaded documents to assess readiness. All tax forms and
documents must be ready and uploaded by the customer for the tax
preparation assistant to refer the customer to an available
expert for live tax preparation.
- TurboTax Live Full Service -- Verified Pro -- “Local” and “In-Person”:
Not all feature combinations are available for all locations.
"Local" experts are defined as being located within the same
state as the consumer’s zip code for virtual meetings. "Local"
Pros for the purpose of in-person meetings are defined as being
located within 50 miles of the consumer's zip code. In-person
meetings with local Pros are available on a limited basis in
some locations, but not available in all States or locations.
Not all pros provide in-person services.
- Smart Insights: Individual taxes
only. Included with TurboTax Deluxe, Premium, TurboTax Live,
TurboTax Live Full Service, or with PLUS benefits, and is
available through 11/1/2024. Terms and conditions may vary and
are subject to change without notice.
- My Docs features: Included with
TurboTax Deluxe, Premium TurboTax Live, TurboTax Live Full
Service, or with PLUS benefits and is available through
12/31/2025. Terms and
conditions may vary and are subject to change without
notice.
- Tax Return Access: Included with
all TurboTax Free Edition, Deluxe, Premium, TurboTax Live,
TurboTax Live Full Service customers and access to up to the
prior seven years of tax returns we have on file for you is
available through
12/31/2025. Terms and
conditions may vary and are subject to change without
notice.
- Easy Online Amend: Individual
taxes only. Included with TurboTax Deluxe, Premium, TurboTax
Live, TurboTax Live Full Service, or with PLUS benefits. Make
changes to your 2023 tax return online for up to 3 years after
it has been filed and accepted by the IRS through 10/31/2026.
Terms and conditions may vary and are subject to change without
notice. For TurboTax Live Full Service, your tax expert will
amend your 2023 tax return for you through 11/15/2024. After
11/15/2024, TurboTax Live Full Service customers will be able to
amend their 2023 tax return themselves using the Easy Online
Amend process described above.
- #1 best-selling tax software:
Based on aggregated sales data for all tax year 2022 TurboTax
products.
- #1 online tax filing solution for self-employed:
Based upon IRS Sole Proprietor data as of 2023, tax year 2022.
Self-Employed defined as a return with a Schedule C tax form.
Online competitor data is extrapolated from press releases and
SEC filings. “Online” is defined as an individual income tax DIY
return (non-preparer signed) that was prepared online & either
e-filed or printed, not including returns prepared through
desktop software or FFA prepared returns, 2022.
- CompleteCheck: Covered under the TurboTax accurate calculations and maximum refund guarantees. Limitations apply. See Terms of Service for details.
- TurboTax Premium Pricing Comparison:
Cost savings based on a comparison of TurboTax product prices to
average prices set forth in the 2020-2021 NSA Fees-Acct-Tax
Practices Survey Report.
- 1099-K Snap and Autofill:
Available in mobile app and mobile web only.
- 1099-NEC Snap and Autofill:
Available in TurboTax Premium (formerly Self-Employed) and
TurboTax Live Assisted Premium (formerly Self-Employed).
Available in mobile app only. Feature available within Schedule
C tax form for TurboTax filers with 1099-NEC income.
- Year-Round Tax Estimator:
Available in TurboTax Premium (formerly Self-Employed) and
TurboTax Live Assisted Premium (formerly Self-Employed). This
product feature is only available after you finish and file in a
self-employed TurboTax product.
- **Refer a Friend: Rewards good
for up to 20 friends, or $500 - see official terms and
conditions for more details.
- Refer your Expert (Intuit’s own experts):
Rewards good for up to 20 referrals, or $500 - see official terms and
conditions for more details.
- Refer your Expert (TurboTax Verified Independent Pro):
Rewards good for up to 20 referrals, or $500 - see official terms and
conditions for more details.
- Average Refund Amount: Sum of
$3140 is the average refund American taxpayers received based
upon IRS data date ending 2/17/23 and may not reflect actual
refund amount received.
- Average Deduction Amount: Based
on the average amount of deductions/expenses found by TurboTax
Self Employed customers who filed expenses on Schedule C in Tax
Year 2022 and may not reflect actual deductions found.
- More self-employed deductions
based on the median amount of expenses found by TurboTax Premium
(formerly Self Employed) customers who synced accounts, imported
and categorized transactions compared to manual entry.
Individual results may vary.
- TurboTax Online Business Products:
For TurboTax Live Assisted Business and TurboTax Full Service
Business, we currently don’t support the following tax
situations: C-Corps (Form 1120-C), Trust/Estates (Form 1041),
Multiple state filings, Tax Exempt Entities/Non-Profits,
Entities electing to be treated as a C-Corp, Schedule C Sole
proprietorship, Payroll, Sales tax, Quarterly filings, and
Foreign Income.
TurboTax Live Assisted Business is currently available only in AK, AZ, CA, CO, CT, DE, FL, GA, IL, KS, MA, MD, ME, MI, MN, MO, NC, NJ, NV, NY, OH, PA, RI, SD, TN, TX, UT, VA, WA, WV and WY.
- Audit Defense: Audit Defense is a
third-party add-on service provided, for a fee, by TaxResources,
Inc., dba Tax Audit. See Membership Agreements at https://turbotax.intuit.com/corp/softwarelicense/
for service terms and conditions.
TURBOTAX DESKTOP GUARANTEES
TurboTax Desktop Individual Returns:
- 100% Accurate Calculations Guarantee – Individual Returns:
If you pay an IRS or state penalty or interest because of a TurboTax
calculation error, we’ll pay you the penalty and interest. Excludes
payment plans. This guarantee is good for the lifetime of your
personal, individual tax return, which Intuit defines as seven years
from the date you filed it with TurboTax Desktop. Excludes TurboTax
Desktop Business returns. Additional terms and limitations apply.
See License Agreement for
details.
- Maximum Refund Guarantee / Maximum Tax Savings Guarantee - or Your Money Back – Individual Returns:
If you get a larger refund or smaller tax due from another tax
preparation method by filing an amended return, we'll refund the
applicable TurboTax federal and/or state software license purchase
price you paid. This guarantee is good for the lifetime of your
personal, individual tax return, which Intuit defines as seven years
from the date you filed it with TurboTax Desktop. Excludes TurboTax
Desktop Business returns. Additional terms and limitations apply.
See License Agreement for
details.
- Audit Support Guarantee – Individual Returns:
If you receive an audit letter from the IRS or State Department of
Revenue based on your 2024 TurboTax individual tax return, we will
provide one-on-one question-and-answer support with a tax
professional, if requested through our Audit
Support Center, for audited individual returns filed with
TurboTax Desktop for the current 2024 tax year and, for individual,
non-business returns, for the past two tax years (2022, 2023). Audit
support is informational only. We will not represent you before the
IRS or state tax authority or provide legal advice. If we are not
able to connect you to one of our tax professionals, we will refund
the applicable TurboTax federal and/or state license purchase price
you paid. This guarantee is good for the lifetime of your personal,
individual tax return, which Intuit defines as seven years from the
date you filed it with TurboTax Desktop. Excludes TurboTax Desktop
Business returns. Additional terms and limitations apply. See License Agreement for
details.
- Satisfaction Guarantee/ 60-Day Money Back Guarantee: If you're not completely satisfied with TurboTax Desktop software, go to refundrequest.intuit.com within 60 days of purchase and follow the process listed to submit a refund request. You must return this product using your license code or order number and dated receipt. Desktop add-on products and services purchased are non-refundable.
TurboTax Desktop Business Returns:
- 100% Accurate Calculations Guarantee – Business Returns:
If you pay an IRS or state penalty or interest because of a TurboTax
calculation error, we’ll pay you the penalty and interest. Excludes
payment plans. You are responsible for paying any additional tax
liability you may owe. Additional terms and limitations apply. See
License Agreement for
details.
- Maximum Tax Savings Guarantee - Business Returns:
If you get a smaller tax due (or larger business tax refund) from
another tax preparation method using the same data, TurboTax will
refund the applicable TurboTax Business Desktop license purchase
price you paid. Additional terms and limitations apply. See License Agreement for
details.
- Satisfaction Guarantee/ 60-Day Money Back Guarantee: If you're not completely satisfied with TurboTax Desktop software, go to refundrequest.intuit.com within 60 days of purchase and follow the process listed to submit a refund request. You must return this product using your license code or order number and dated receipt. Desktop add-on products and services purchased are non-refundable.
TURBOTAX DESKTOP DISCLAIMERS
- Installation Requirements: Product download, installation and activation requires an Intuit Account and internet connection. Product limited to one account per license code.
You must accept the TurboTax License Agreement to use
this product. Not for use by paid preparers.
- TurboTax Desktop Products: Price
includes tax preparation and printing of federal tax returns and
free federal e-file of up to 5 federal tax returns. Additional fees
apply for e-filing state returns. E-file fees may not apply in
certain states, check here for details. Savings and
price comparison based on anticipated price increase. Software
updates and optional online features require internet connection.
Desktop add-on products and services purchased are
non-refundable.
- Fastest Refund Possible: Get your tax
refund from the IRS as fast as possible by e-filing and choosing to
receive your refund by direct deposit. Tax refund time frames will
vary. The IRS issues more than 9 out of 10 refunds in less than 21
days.
- Average Refund Amount: $3,207 is the
average refund amount American taxpayers received in the 2024 filing
season based upon IRS data as of February 16, 2024 and may not
reflect actual refund amount received.
- TurboTax Technical Support: Customer
service and technical support hours and options vary by time of
year.
- Deduct From Your Federal Refund: Individual taxes only.
Subject to eligibility requirements. Additional terms apply. A $40
Refund Processing Service fee applies to this payment. method.
Prices are subject to change without notice.
- Data Import: Imports financial data
from participating companies; Requires Intuit Account. Quicken and
QuickBooks import not available with TurboTax installed on a Mac.
Imports from Quicken (2022 and higher) and QuickBooks Desktop (2023
and higher); both Windows only. Quicken import not available for
TurboTax Desktop Business. Quicken products provided by Quicken
Inc., Quicken import subject to change.
- Live Tax Advice: Access to tax
experts to obtain answers to tax questions and to assist with tax
year 2024 return(s) prepared with TurboTax Desktop software.
Additional fees apply. Must be purchased and used by October 31,
2025. Excludes TurboTax Desktop Business. See License Agreement for
details.
- Audit Defense: Audit Defense is a third-party add-on service provided, for a fee, by TaxResources, Inc., dba Tax Audit. See Membership Agreements at https://turbotax.intuit.com/corp/softwarelicense/for service terms and conditions.
All features, services, support, prices, offers, terms and conditions are subject to change without notice.
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